Communication technology — "hot" trend this year in the IT field. Due to the active development and spread of instant messengers, bots and services-chat they have become an integral part of modern life and is increasingly being used for customer interaction in a business environment. A number of specialists consider them as a new stage in the process of building communication with customers.
on October 6 in hackspace "STEEL – Forge Technologies" will be held the first Russian conference dedicated to modern technologies of communication with customers – INTERCOM. Event organizer — company Voximplant.