The South Korean company Samsung Electronics has launched a new service for Russian users – repair delivery service. In this project, couriers Samsung will ship the device to the brand service center and bring them back after repair.
This Service is available to owners of Samsung smartphones with a valid warranty in Moscow (within MKAD), Saint-Petersburg (within KAD), Yekaterinburg, Novosibirsk and Rostov-on-don. The user needs to pass to the courier smartphone, charger and accessory if the problem is directly related to the operation of this accessory. Average repair time is 1 to 3 days.
To order the delivery of your service, simply call the hotline by phone or leave an application on the company website. Samsung experts will contact users to confirm the address and arrange a convenient time of delivering the device. If the request is accepted until 12 o'clock, the courier will arrive the same day. If an appeal is received after 12:00, the courier will collect the device the next day.